
Meet the Team
Founding Team

Di Gates
Founder
With 25+ years leading complex change and communication projects, Di knows how human connection drives engagement and performance, especially in hybrid teams. Drawing on Agile principles, human-centred design and behavioural science, she founded Connection Heroes to help managers and teams thrive in today’s distributed workplace.

Jane Viljoen
Psychology Lead
A Chartered Psychologist and award-winning executive coach, Jane has over 20 years’ experience helping leaders and teams boost performance, communication and engagement. She co-created the Connection Heroes’ Core Strengths Framework and works with Di to ensure all our training is grounded in evidence-based psychology and neuroscience.

Vivien Underwood
Community Lead
With 18 years in community management and customer engagement, Viv designs experiences that build trust and connection and deliver real-life impact. She works at the intersection of digital tools and human interaction, creating systems and spaces that make sure every client and learner journey is meaningful, memorable and built for lasting results.

Jo Reid
Technology Lead
With over a decade in software engineering, Joe builds efficient, scalable, user-focused digital products for ambitious start-ups and fast-growing organisations. Passionate about keeping the future of work human-centred, Joe ensures our technology is intuitive, reliable and enhances the experience of every client and learner.
Associate Delivery Team

Jodi Mustard
Associate
Jodi believes connection is the hidden engine behind great performance, trust and creativity. A culture and performance specialist with 10+ years’ experience, she draws on deep expertise in communication and behaviour change to help teams create the structures and habits they need to connect with each other and their purpose.

Laura Barker
Associate
Laura believes connection is the foundation of meaningful growth for individuals and teams. An executive coach and learning and development specialist with 15+ years’ experience, she draws on expertise in return-to-work support, neurodiversity and talent development to deliver learning that drives lasting behavioural change and organisational impact.

Sophie Vyse
Associate
For Sophie, thriving teams start with leaders who are confident, balanced and connected to their purpose. A certified coach with 20+ years’ experience in corporates and start-ups, she draws on expertise in agile transformation, cultural change and wellbeing to help leaders and teams reduce stress, improve communication and build safe, high-performing cultures.

Lynne Landricrombe
Associate
A leadership and team development specialist with 15+ years’ experience, Lynne uses her expertise in facilitation, coaching and conflict resolution to create space for honest conversations, fresh thinking and collaborative problem-solving. Her work with Connection Heroes helps teams build cohesion, adapt to challenges and move forward with renewed momentum.