Connection Skills Workshops

One-hour, high-impact workshop

Managers are navigating more change than ever, and how they communicate this to their teams really matters. But, all too often, updates are shared in ways that feel rushed or one-sided, leaving people confused or disconnected. This session introduces the Know–Feel–Do model and gives managers a simple, useful way to keep their teams informed, involved and supported. Whether it’s a shift in priorities or a change to how you work, you’ll learn how to communicate clearly and bring people with you.

You’ll learn to:

• Understand the Know–Feel–Do model and how to use it to guide change conversations
• Communicate small or large changes in a way that builds trust and clarity
• Balance facts with empathy so people feel informed, not overwhelmed
• Use a simple framework to shape updates, emails or team discussions

Turn Insight into Impact

Use what you learn to keep your team connected during change, creating space for two-way communication instead of just top-down updates. The Know–Feel–Do model helps change land more effectively – with your team feeling informed, involved and on board.

Who it’s for:
Designed for managers and team leaders who want to bring people with them through everyday change, and make sure communication builds clarity, confidence and trust along the way.