Double Diamond – Design Thinking
Two-hour, high-impact workshop
Too many teams rush into solutions before they truly understand the problem, or they let the loudest voice in the room set the direction. The Double Diamond model helps teams step back and think and work smarter, with the user or customer in mind. It provides a clear, structured approach to explore problems thoroughly, build shared understanding, and co-create better solutions. In this session, your team will learn how to use the Double Diamond to make space for different perspectives, focus on user needs and make more inclusive decisions together, ensuring better outcomes for projects and people.
You’ll learn:
- What the Double Diamond model is and when to use it
- How to guide your team through divergent and convergent thinking
- The common pitfalls of problem-solving (and how to avoid them)
- How to use MoSCoW to support prioritisation at the right moments
- How to apply the framework to real challenges, with confidence
Turn Insight into Impact
This session gives your people the tools and practice to solve the right problems, together. By applying the Double Diamond in a live team scenario, you’ll experience how it brings clarity, equity and user focus to complex projects. You’ll leave ready to lead design-thinking conversations that align your team, include all voices, and produce smarter, more sustainable solutions, with better teamwork and more effective, impactful project outcomes.
Who it’s for:
Ideal for cross-functional or project teams, managers, product owners and anyone involved in problem-solving, project delivery or innovation, especially in complex, changing or hybrid environments.
